1. Do you have a rental plan?

Yes we do. We rent all our student instruments for very affordable monthly payments.

For the intermediate instruments we have interest free financing.

We limit our rental program to the state of Utah where we are located. But we do sell our instruments to anyone, anywhere.

2. Do you have a warranty?

We offer a 5 year limited warranty against manufacturer's defects in materials and workmanship. This warranty applies to any of our own lines of instruments: Pagannini, Bouvier, and Satriani lines

3. Do you have a trade up policy?

Yes. If you purchase an instrument from us and desire a bigger size, or a better quality instrument in the future we honor 100% of the purchase price minus a $39.00 trade up fee for violins/violas, $75.00 for cellos, and $100.00 for basses.

If you purchased a violin for $1,000.00 and you wanted to upgrade to a violin worth $2,000.00 we would honor the $1,000.00 minus $39.00 (1,000 - 39 = $961.00) as credit for the new violin.

4. Do you sell out of state?

Yes. We sell instruments to anyone, anywhere. If you are interested in one of our instruments, but do not live near Midvale, Utah, we can ship the instrument to you.

5. Do you rent/sell brass, percussion, or woodwind instruments?

No. As a violin shop we only have violins, violas, cellos, and basses in stock.

6. If we like one of your instruments is there a way we can show it our teacher prior to purchasing?

Yes. We have what is called a "Short Term Rental" program. If you are interested in purchasing an instrument from us and desire your teacher to approve it prior to purchasing you can check it out for a week (or just a couple days). We just fill out some paperwork and you are free to take the instrument to your teacher.

7. Do your instruments come with a bow and case?

Yes, all instruments under $5,000 come with a bow and case; the instruments above $5,000 comes with a case only. All of our instruments come with a bow and a case free of charge up to $5,000. $5,000 and up comes with a case only, if you wish to purchase a bow we will give you a generous discount. We do not give a bow for instruments above $5,000 because the quality of bow necessary for an instrument of that caliber would be too much to give away. For the instruments under $5,000 the case and bow will be different depending upon the level of instrument you purchase. Generally the bow will be worth about 10% of the instrument. The case will differ from instrument to instrument.

8. Do you offer financing on any of your instruments?

Yes, we offer financing on all our instruments. The financing plan offered will depend upon the instrument being purchased.

Based on credit approval, all financing done through Wells Fargo Financial.